Health And Safety Policy

Brompton Cleaner Health and Safety Policy

Brompton Cleaner is committed to providing professional cleaning services in a way that protects the health, safety, and welfare of our employees, clients, visitors, and members of the public who may be affected by our activities. This policy sets out our approach to managing health and safety in all cleaning operations, whether carried out at residential, commercial, or communal premises.

We aim to maintain a safe and healthy working environment, prevent accidents and work-related ill health, and promote a culture where safety is an integral part of everyday practice.

Our Health and Safety Objectives

Our main objectives are to identify and control risks arising from our cleaning work, provide safe equipment and products, ensure staff are competent to perform their duties, and continually improve our health and safety performance.

We will review this policy periodically to ensure that it remains relevant, effective, and aligned with current good practice for the cleaning industry and the service areas in which we operate.

Responsibilities

The overall responsibility for health and safety within Brompton Cleaner rests with senior management, who will ensure that adequate resources are made available to implement this policy. Management will set clear expectations, lead by example, and monitor compliance with safe working procedures.

Supervisors are responsible for day-to-day implementation of this policy on site, including communicating safety information, checking that staff are following procedures, and reporting hazards or incidents promptly.

All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. Staff must cooperate with Brompton Cleaner on all health and safety matters, follow training and instructions, use equipment and products as directed, and report any concerns, near misses, or unsafe conditions without delay.

Risk Assessment and Safe Systems of Work

Before work begins at a client site, Brompton Cleaner will assess the potential risks associated with the cleaning tasks to be carried out. This includes evaluating the environment, access routes, equipment, cleaning products, and any specific client requirements.

Based on the findings, we develop safe systems of work and communicate them clearly to all employees involved. Risk assessments are reviewed regularly and whenever circumstances change, such as new equipment, new products, or different site layouts.

Particular attention is given to common cleaning hazards such as slips, trips and falls, manual handling, working at height for certain tasks, exposure to substances, and the safe use of electrical equipment.

Training, Instruction, and Supervision

Brompton Cleaner provides all employees with appropriate induction training and ongoing instruction relevant to their role. Training covers safe use of cleaning chemicals and machinery, manual handling techniques, personal protective equipment, emergency procedures, and site-specific safety rules.

We ensure that employees are supervised until they are competent to carry out tasks safely on their own. Refresher training is provided when necessary, and additional instruction is given when new processes, products, or equipment are introduced.

Use of Cleaning Products and Control of Substances

We only use cleaning products that are suitable for professional use and follow the safety information provided by manufacturers. Products are stored, handled, and applied in accordance with their instructions to prevent harm to staff, clients, and building occupants.

Where products contain hazardous substances, we assess exposure risks and implement appropriate control measures, such as ventilation, dilution, safe storage, and use of personal protective equipment. Staff are trained to recognise product labels and understand the safe mixing, use, and disposal of cleaning solutions.

Personal Protective Equipment

Brompton Cleaner supplies suitable personal protective equipment, such as gloves, masks, eye protection, and footwear, where necessary to manage risk. Employees are required to use this equipment correctly, keep it in good condition, and report any damage or defects for replacement.

Personal protective equipment is considered a last line of defence and is used alongside other control measures, such as good housekeeping, safe handling practices, and effective equipment maintenance.

Equipment Safety and Maintenance

All cleaning equipment, including vacuum cleaners, floor machines, and other electrical items, is selected with safety in mind and maintained in good working order. Regular inspections and servicing are carried out, and faulty equipment is taken out of use immediately until it has been repaired or replaced.

Employees are trained in the correct operation of each machine, including safe start-up, shutdown, and cleaning or storage procedures, to reduce the risk of injury or damage to property.

Accident Reporting and Emergency Procedures

All accidents, incidents, and near misses that occur during our cleaning activities must be reported to a supervisor or manager as soon as possible. We investigate incidents to identify root causes and implement measures to prevent recurrence.

Employees are briefed on emergency procedures, including fire evacuation routes, first aid arrangements at client sites, and the correct response to chemical spills or accidental exposure. We cooperate fully with clients to ensure our procedures align with the emergency arrangements in each building.

Protecting Clients, Visitors, and the Public

Brompton Cleaner recognises our responsibility to minimise any risk our work may pose to clients, visitors, and the public in the areas we serve. We plan our work to reduce disruption, clearly indicate wet floors or temporary hazards, and secure cables and equipment to prevent trips and falls.

Where work is carried out in occupied buildings, we coordinate with clients to agree suitable times and areas for cleaning tasks, especially those involving machinery, strong odours, or restricted access.

Continuous Improvement and Policy Review

Brompton Cleaner is committed to continuous improvement in health and safety. We review performance, consider staff feedback, and update procedures when better methods or safer products become available.

This Health and Safety Policy is reviewed regularly and revised as necessary to reflect changes in our operations, industry standards, or organisational structure, ensuring that it continues to provide a robust framework for safe and professional cleaning services.